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Business today is so much more than just making people purchase stuff from you! It has countless other aspects hitched onto it. Some of such aspects are customer service, seamless workforce management, and employee satisfaction.
Employee satisfaction is something that has been under the lights lately. We have made our farewell to times when your employees could work for days and be paid meager wages. In this corporate world, everyone holds and demands his rights. Acknowledging and addressing these rights is essential for a business owner to adequately operate his firm and maintain a good working environment.
Employee satisfaction is essential to all businesses, no matter the scale and size. Whether it’s a paper manufacturing company or a software-based firm, business management is highly dedicated to ensuring that their employees are content with their jobs.
As one of the recruitment companies in India, we have witnessed first-hand that companies with good employee satisfaction perform better in terms of financial numbers. They tend to generate more revenue and provide a better customer experience. Therefore, employee satisfaction is a key metric to look for when evaluating a company’s success. This is also why even trillion-dollar firms have HR departments to take care of their employees’ needs and demands!
In this blog article, we have used our experience as one of the top Recruitment Agencies in India to discuss everything from the factors that affect employee satisfaction to the benefits it brings.
Job Satisfaction Factors
There are certain factors that determine job satisfaction. Here is a list of them:
Working Conditions
Every employee interacts with his office or workspace the most! If the working conditions where your employee sits and works hard to benefit your business aren’t the greatest, he will ultimately end up creating displeasure for work. Working conditions include everything from the organization of the place to its tidiness. It may also involve human behavior and interaction.
If the workspace is messed up with random things stuffed everywhere, the people working there will inevitably become exasperated and lose their interest and passion for the job. Similarly, if they have to make improper human interactions, they will create resentment for every task you assign them.
You cannot expect them to create wonders in a messed-up working space! Period.
Employee Benefits
Having been on the list of the top recruitment companies in India, we have understood the significance of employee benefits or perks on top of the payroll. Today, you cannot expect to make your employees happy with just a payroll that gets their groceries and other utilities done.
Perks such as health insurance are considered to be standard in the corporate world. Your goal should be to ensure that every time your employee gets his free check-up from the nearby hospital, you must come across his mind for that extra benefit.
Managerial Style
A Good boss creates a good team. A bad boss creates a worse team. We have all seen in movies, and TV shows that the managerial style of a company official directly determines how satisfied and happy the workforce is.
A proficient and well-desired managerial style ensures that the employees feel trusted in their work. This acts as a source of validation for people and is especially important for someone who shows up and works 9 hours every day!
Also, a good manager respects the difference in opinion, appreciates the work, and provides personal growth opportunities. You can never expect your employees to work with commitment if they cannot hear a word or two of appreciation about their dedication. Similarly, knowing that your boss will hear your opinion and acknowledge the difference with respect makes an employee enjoy his work and dedicate his entire focus to the company’s success.
Job Description and Responsibilities
The responsibilities you entrust upon your employee determines how good he feels about his work. If your employee thinks his skills, knowledge, and understanding are under-utilized, he won’t feel attached to the company and its ambitions.
Measuring Employee Satisfaction
Measuring job satisfaction among your employees is always a great initiative. Even if there is nothing wrong with the company’s policies, you must know how your employees feel about their work.
Surveys
Conducting Surveys is a great way to attain formal feedback from a considerably large number of employees. You can keep them brief with thought-provoking questions that require them to be honest to determine their comfort level with the company.
Informal Observation
The human eye can be a great scrutinizing tool! You can start taking a look at your employees’ behaviors, their interaction at work, along with observing things such as the turnover rate, the frequency at which they miss their deadlines, and much more.
Performance Review and Appraisal
Performance reviews are a great way to communicate with your employees, evaluate their performance while they share the room with you, and take their feedback. The things you hear as answers can help you know their level of satisfaction with a job
Importance and Benefits of Employee Satisfaction
Higher productivity
It goes without saying that if your employees don’t feel negative about their job, they will do their best work. They will work with the right dedication, commitment, and focus to get more things done in the least time. Ultimately, your company will benefit from greater revenue and customer interaction.
Brand Ambassadors
We have been in the field of Job Consultancy in India for some years now, in which we have realized that satisfied employees become brand ambassadors. This is a part of human nature that when you feel good about something, you will talk about it with others and promote it.
Reduced Turnover
People who work with passion and satisfaction don’t miss their work and deadlines. If you achieve a respectable level of employee satisfaction, you will have reduced turnover to deal with. Your workforce will complete orders on time, ensuring a better customer experience for you.
